JEN Singapore Orchardgateway by Shangri-La

The highlight was the poolside view of Singapore! Beautiful poolside deco and setting; it was even more fascinating in the night. The gym is sufficiently equipped with drinking water made available. It is in a prime location of Orchard Road, next to the Gateway shopping mall n also within walking distance to the Somerset MRT (public transport) which is a selling point! We enjoyed our stay and strongly recommend this hotel if it is within your travel budget.

Convenient location close to MRT station, cafes and restaurants. Stunning rooftop bar with a pool & view over the city. Good sized & modern room, with excellent aircon and also very quiet.

The best description is the hotel location. It was right next to a series of malls. The food courts and restaurants were all over the place. Shopping was easy too even when it was raining hard. The hotel was very clean and very modern. The rooms were thought of because everything was in place. From the coffee to the shower to the hair dryer!!! The elevators were quick and was access The swimming pool was a delight The breakfast buffet at Makans was a good experience But the club lounge took our breath away. From just coffee to conversations with family and early breakfast. That was the best place. The view also from the 19th floor overlooking orchard and marina was fantastic!!!

Loved access to the club lounge. We travelled with 3 yr and 10 week old so it worked out really well as it was never really busy and had an area specifically for families too. I really enjoyed the food options at Breakfast and Dinner and the white wine was excellent during Chill time between 5.30-7.30pm. The pool area is also really cool, great for a night time swim for city views. It's a little busy at times but thats to be expected and didn't spoil the experience. Location is also great, right on top of a shopping centre and the MRT with a lift direct to the trains from the hotel.

Hotel is really easy to access: Lift Lobby A to Level 10 or use the alternate lobby on Somerset Rd - it’s outside of the shopping centre and you’ll need this lobby to get up to the hotel after 10pm! Check-in and out was quick and simple. The access to the MRT station from the lift is AMAZING and saved us so much time (and sweat). We stayed on Level 18, and the pool was on Level 19. The view is so beautiful at night. Room was refreshed daily, there’s filtered water on tap in your room, snacks on arrival and international powerpoints for charging any device. There’s also USB charging ports, so no worries if you forget to bring a UK/Singapore adaptor! Super King bed was huge and comfy for us as we like the more firm mattresses. Plenty of storage space in the room for your belongings and the water pressure from the shower is excellent. Honestly one of the best hotels I’ve stayed at for a long time!